The Neighbours Cellar Reviews
(Rated by 4 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
- Apple Pay
- Afterpay
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
10
%OFF10
$OFF10
$OFFOverall Rating
5.0
Base on 4 Reviews
Ratings by Feature
Ratings by Feature
- Shipping & Delivery4.0
- Customer Service4.5
- Good Value4.3
- Price & Quality4.0
Recent Customer Reviews (4)
Tia Gilbert
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Eldar Korgay
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Erin Douglas
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Ursula Jung
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The Neighbours Cellar Pricing
Standard Shipping
$13.85
Express Shipping
$19.85
Payment Methods
Accepted Payment Options:
Prices for items on Theneighbourscellar.com.au vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Apple Pay
Afterpay
Payment Process
- Payments can be made online during the checkout process.
- For The Neighbours Cellar credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
The Neighbours Cellar Pros & Cons
Pros
1
High Customer Satisfaction: Over 24,000 gifts sent with a stellar average rating of 4.98 stars from 1,500 reviews.
2
Personalization Options: Customizable labels and gift boxes with a wide range of luxurious add-ons, including gourmet chocolates and pampering products.
3
Bespoke Corporate Gifting: Tailored options for businesses, including bulk orders and special discounts.
4
Multiple Payment Options: Accepts major credit cards, Google Pay, Apple Pay, PayPal, and Afterpay.
5
Express Shipping: Fast delivery options, including same-day delivery in Metro Melbourne and express shipping for other states.
6
Charitable Donations: Donates $2 to charity with every order, raising over $18,000 so far.
7
Build Your Own Gift Box: Option to curate the perfect gift with a variety of premium wines, spirits, and more.
CONS
1
No Returns Based on Change of Mind: Due to the personalized nature of the products, returns are not accepted based on change of mind.
2
Limited Delivery Guarantees: While express shipping is available, specific delivery dates cannot be guaranteed for deliveries to other states.
The Neighbours Cellar Features and Benefits
Features
High Customer Satisfaction
Over 24,000 gifts sent with a stellar average rating of 4.98 stars from 1,500 reviews.
Personalization Options
Customizable labels and gift boxes with a wide range of luxurious add-ons, including gourmet chocolates and pampering products.
Bespoke Corporate Gifting
Tailored options for businesses, including bulk orders and special discounts.
Multiple Payment Options
Accepts major credit cards, Google Pay, Apple Pay, PayPal, and Afterpay.
Express Shipping
Fast delivery options, including same-day delivery in Metro Melbourne and express shipping for other states.
Charitable Donations
Donates $2 to charity with every order, raising over $18,000 so far.
Build Your Own Gift Box
Option to curate the perfect gift with a variety of premium wines, spirits, and more.
Custom Labels
Personalise labels with photos and messages for various occasions.
Unique Designs
Use the online design tool or upload custom designs from platforms like Canva.
Branded Gifts
Offer custom-branded wines, spirits, and gift boxes tailored to businesses.
Bulk Discounts
Discounts available for large orders, including 10%, 12.5%, and 15% for orders over $750, $1,500, and $3,000 respectively.
Same-Day Delivery Metro Melbourne
Available for orders placed before 10 AM.
Express Shipping Other States
Generally ensures delivery within 2-3 days post-dispatch.
Live Chat and Email Support
Timely and helpful responses to all inquiries and concerns.
Contact Information
James can be reached at 0432 940 928 or [email protected] for specific queries.
High-Quality Labels
Premium high-gloss labels ensure vibrant and clear printing of photos and text.
Recognition and Validation
Personalised gifts foster a sense of validation and recognition of the recipient’s individuality.
Nostalgia and Memories
Evokes nostalgia by connecting to shared memories or significant life events.
Uniqueness and Exclusivity
Makes the recipient feel special with its exclusivity.
Lifetime Guarantee
Full refunds or free replacement if unhappy with the order.
Australian Consumer Law Compliance
Respects rights for faulty, damaged, or wrongly described products with proof of purchase.
Damage Reporting
Report issues like damage during transit within 48 hours for swift resolution.